Terms & Conditions

These Terms govern your use of Nextround, a workplace recognition platform.

By creating an account you agree to use the service in line with your organisation's policies and applicable Australian law. Recognition points and vouchers have no cash value except as redeemable at participating partner merchants in accordance with the voucher's terms.

Account eligibility. You must be a current employee, contractor, or freelancer of an organisation that has agreed to use Nextround, or an individual who has registered directly. You are responsible for keeping your mobile number current — it is the credential for one-time sign-in.

Acceptable use. Do not use Nextround to harass, defame, or disclose confidential information about colleagues. Recognition messages are visible to your colleagues. Do not impersonate another person or organisation. Do not attempt to circumvent points budgets, voucher controls, or any access restriction.

Points and vouchers. Points are allocated by your organisation and have no monetary value outside the voucher redemption flow. Vouchers carry a face value in Australian dollars and an expiry date. Unredeemed vouchers expire at their stated expiry and the value is forfeited. Refunds, exchanges, and merchant disputes are handled by the merchant under their own terms.

Service availability. We aim for high availability but do not guarantee uninterrupted service. Scheduled maintenance and incidents will be communicated where practicable.

Privacy. Your personal information is handled per our Privacy Policy. Briefly: we collect the minimum needed to run the service, we store it in Australia, and we do not sell it.

Termination. You may stop using Nextround at any time. We may suspend or terminate access for breach of these Terms or where directed by your organisation. On termination we follow the data handling commitments in our Privacy Policy.

Liability. To the extent permitted by law, Nextround's aggregate liability under or in connection with these Terms is limited to the fees paid for the service in the 12 months preceding the claim. Nothing in these Terms excludes any non-excludable rights you have under the Australian Consumer Law.

Changes. We may update these Terms. Material changes will be notified via the in-product banner or email. Continued use after the effective date constitutes acceptance.

Contact. Questions: hello@nextround.live. Privacy or security matters: privacy@nextround.live / security@nextround.live.